Shipping policy
Processing Time
All orders are processed within [1–3 business days] (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day. You will receive a shipping confirmation email with tracking once your order ships.
Shipping Methods & Rates
We ship via [USPS Priority Mail] (or the carrier selected at checkout).
Shipping costs and delivery estimates are calculated at checkout based on your location, order weight, and chosen method. [We offer free shipping on orders over $75.]
You can track your package using the tracking number provided in your confirmation email.
Domestic Shipping (United States)
We ship to all 50 states, including Alaska and Hawaii. Most domestic orders arrive within [3–7 business days] after shipping. Delivery times are estimates only and not guaranteed.
International Shipping
We currently ship to [select countries or “select international destinations”]. International orders may be subject to customs duties, import taxes, and additional fees imposed by your country. These charges are the responsibility of the customer and are not included in the shipping cost. Delivery times for international orders are typically [7–21 business days].
Order Tracking & Delays
Once shipped, you can track your order using the link in your confirmation email. Please allow up to [2–3 extra days] during peak seasons or holidays. If your package is delayed or lost, contact us at [your email, e.g. support@dekm.shop] and we will assist you.
Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. Changes to the shipping address after an order is placed may not be possible.
Questions or Issues
If you have any questions about shipping, tracking, or your order, please contact us at [support@dekm.shop] or through our contact form. We’re happy to help!
Your shipment is subject to our Refund Policy.